Healthcare Staff Outsourcing
Focus on patients, not paperwork
Reduce the administrative burden on your clinic with HIPAA-compliant support staff for billing, intake, and medical records.
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Clinical admin roles we fill
Specialized support to keep your practice running efficiently.
Medical Billers & Coders
Experts in ICD-10 and CPT coding who manage claims submission and denial management to ensure the practice gets paid faster.
Virtual Scribes
Staff who listen in during consults (or review recordings) to update EMR clinical notes, freeing the doctor to focus on the patient.
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Patient Services
- Scheduling appointments
- Patient registration
- Post-op follow-up calls
Insurance Auth
- Prior authorizations
- Eligibility verification
- Benefits checks
Clinical Support
- Triage (RN/LPN level)
- Lab result notifications
- Prescription refill requests
Why clinics choose us
We understand the unique pressures of the healthcare environment.
Privacy Trained
All candidates undergo strict training on data privacy (HIPAA equivalent) to ensure patient health information (PHI) is sacred.
Medical Backgrounds
We recruit staff with backgrounds in nursing, pharmacy, or life sciences, so they understand medical terminology without needing a dictionary.
Cost Control
Administrative costs are the biggest overhead for private practices. Outsourcing reduces this burden, allowing you to invest more in clinical equipment.
Software Agnostic
Whether you use Epic, Cerner, or a smaller practice management tool, our staff are tech-literate and adapt quickly.
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Improve patient care by removing admin distraction
Build a dedicated healthcare support team fast while we handle recruiting.
FAQs
Do the staff have medical degrees?
Many do. We frequently place registered nurses (RNs) or pharmacists in administrative roles. They have the clinical knowledge to understand the work but perform administrative tasks.
Can they talk to patients?
Yes. They can handle appointment reminders, pre-operative instructions, and insurance verification calls with professionalism and empathy.
How do they access our EMR?
Typically via a secure VPN or VDI connection that you control. They access the system just like a remote provider would, with activity logs fully auditable.
Can they help with prior authorizations?
Absolutely. This is one of the most popular tasks. They stay on the phone with insurance companies to get approvals, saving your in-house staff hours of hold time.