Education Staff Outsourcing
Scale your student support, keep your focus on teaching
From LMS administration to student success teams, we provide the engine room for your education business.
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Education roles we fill
Operational and academic support to help your institution run smoothly.
Student Support
Answering inquiries, enrollment assistance, and technical troubleshooting for students.
LMS Administrators
Managing Moodle, Canvas, or Teachable; uploading content, and tracking student progress.
Tutors & Graders
Subject-matter experts to grade assessments, provide feedback, or conduct 1-on-1 sessions.
Curriculum Developers
Designing slide decks, worksheets, and lesson plans based on your learning outcomes.
Admissions Officers
Processing applications, verifying documents, and managing the intake pipeline.
Compliance Officers
Ensuring student records and RTO data meet government reporting standards.
Better student outcomes
Operations that become invisible, so learning takes center stage.
Students get answers faster
When a student gets stuck, they want help now. The team responds to inquiries and technical issues in minutes, not days, which significantly reduces dropout rates and frustration.
Smooth enrollment & grading
We handle the repetitive tasks like processing applications, verifying documents, and basic grading. This keeps workflows moving fast and ensures students never wait on paperwork.
Professional course materials
Curriculum support staff can take rough notes and turn them into polished, branded slide decks and worksheets, elevating the perceived value of the course.
The SkyeDesk Advantage
Whether you run a bootcamp or a university, we scale with your semesters.
Scale for Peak Seasons
We let you easily double the support team during enrollment periods and exams, then scale back when it's quiet.
Tech Savvy Staff
Our teams are experts in modern EdTech tools and CRM platforms, so you don't have to teach the basics.
Empathy First
We hire staff with strong communication skills and patience to support diverse student needs and keep them motivated.
24/7 Student Support
Deliver answers to students whenever they are studying, even on weekends, for the cost of a standard business day team.
Deliver world-class education with a world-class team
Build a dedicated education support pod fast while we handle recruiting.
FAQs
Will students know the support team is offshore?
Only if you want them to. The staff work as part of your team, using your email domain and brand voice. To the student, it just feels like great service.
Can the team actually grade assignments?
es, for objective assessments or if you provide a clear rubric/marking guide. For highly subjective or thesis-level work, we recommend using the team to prep and organize for senior faculty.
Is there experience with children available?
If your organization works with minors, let us know. We can perform specific background checks and recruit staff with prior experience in K-12 environments.
What if the curriculum changes?
The staff are flexible. Since they work exclusively for you, you simply update the team on the new material in a weekly meeting, and they adapt immediately.
Can the team help with sales/enrollment calls?
Absolutely. We have a strong pool of candidates with sales experience who can follow scripts to warm up leads and help applicants finish enrollment forms.